Work with us: HROD Officer

Last updated: Apr 23, 2019  |  340 Views  |  Job vacancies

ActionAid is an international organisation, working with over 25 million people in more than 40 countries for a world free from poverty and injustice. ActionAid Thailand (AAT) is part of the ActionAid International Federation and has been working with people and communities in Thailand for a decade, addressing issues related to poverty, human rights, education, and women’s and youth’s empowerment.


Key Responsibilities:

  • The HROD Officer ensures the implementation of human resources policies, procedures and systems for ActionAid Thailand (AAT). The role ensures adherence to HR good practices of ActionAid Internationals (AAI) and compliance with all local labour laws and other statutory requirements in Thailand. The HROD Officer supports the AAT Senior Management Team (SMT) in advancing organisational development issues including staff security and governance support.
  • Coordinate recruitment processes of the organisation and support SMT in staff recruitment.
  • Provide induction, orientation and reorientation to all staff to help them understand the HR systems, policies and procedures of the organisation.
  • Monitor and provide support to managers and staff in performance appraisal, and provide comments to managers and staff on performance appraisal results if needed.
  • Work with managers to identify training needs and development opportunities for all staff of AAT and develop training plan.
  • Provide training to all staff on HR when required.
  • Review and update of all necessary AAT HR systems, policies and procedures to ensure all changes in local labour laws and regulations are reflected.
  • Plan and organise the effective communications of all personnel policies to employees.
  • Work as a custodian of HR systems, policies and procedures at country level to ensure the compliance with AAI Global HROD framework and local relevant laws and regulations.
  • Support the Country Director in developing and monitoring annual budget for human resources.
  • Develop, monitor, review and update the HR activity work plan to ensure that the organisation attains its objectives as cost-effectively and efficiently as possible.
  • Keep up-to-date HR information and data to provide regular reports and analysis to the Country Director to facilitate continuous improvement of AAT.
  • Prepare HR reports as needed by AAT board and management, AAI and to fulfil governments requirements.
  • Oversee the maintenance and update of all HR related databases, i.e. personnel, training suppliers, HR service providers, jobs and vacancies within the organisations, reference library of employment law information, etc. and filing system to serve all HRM purposes.
  • Act as focal person to encourage and maintain sound employee relations by undertaking all necessary consultation and negotiation with staff on personnel issues to ensure that harmonious relationships and effective communications are maintained between management and staff.
  • Maintain an awareness of staff comments and any complaints to identify any areas that may need development of improvement.
  • Provide comprehensive HR advisory and technical guidance to Country Director, managers and staff on all aspects of human resources to ensure that the organisation follows policies, procedures, legal requirements.
  • Support managers at disciplinary or grievance hearings, or in the event of collective disputes.
  • Provide and monitor payroll calculation and payment to ensure accurate and timely payment of salaries and benefits.
  • Conduct exit interviews with leaving staff to get comments, feedbacks, and suggestions to facilitate the improvement of the organisation.
  • Act as focal person for AAT Staff Safety and Security to ensure that safety and security guidelines, policy and systems are effectively developed, implemented and understood by all staff.



  • Bachelor’s Degree in human resources management, Organisational Development or other relevant area.
  • Minimum of three years’ experience in human resource management, preferably in the NGO sector.
  • Knowledge of developing and implementing administration system policies and procedures for international organisation.
  • Experience in operationalizing HR system, policies and procedures, preferably in the context of an international organisation.
  • Experience in developing HR systems, policies and procedures is an advantage.
  • Basic knowledge of human rights and poverty issues in Thailand.
  • Understanding of laws and regulations on labour, health and safety in Thailand.
  • Knowledge of human resources management practices in Thailand.
  • Analysis and report writing skills.
  • Presentation, communications, and negotiation skills.
  • Networking, influencing and interpersonal skills.
  • Planning, organisation, time management, and coordination skills.
  • Fluency in written and spoken English and native language.
  • Proficiency in MS Office.
  • Organisational awareness and service orientation.



  • 21 days for Annual leave per year
  • 5-day work week
  • Accident Insurance
  • Annual bonus of 1 month(s)
  • Flexible working hours
  • Health insurance
  • Performance/results-based bonus
  • Provident Fund
  • Social security


Application Procress:

Apply here until 26 April 2019.

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